Terms & Conditions

Effective Date: 05/06/2024

1. Introduction

Welcome to the 1 Care Connect Pty Ltd website (“Site”). These Terms and Conditions (“Terms”) govern your use of our Site and the services we provide, including luxury NDIS transport, community access, and short-term accommodation respite. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

2. Definitions

• “We,” “us,” “our” refers to 1 Care Connect Pty Ltd.
• “You,” “user” refers to the person accessing or using our Site.
• “Services” refers to the luxury NDIS transport, community access, short-term accommodation respite, and other related services provided by 1 Care Connect Pty Ltd.

3. Use of the Site

By using our Site, you agree to:

• Use the Site in compliance with all applicable laws and regulations.
• Not use the Site for any unlawful or fraudulent purposes.
• Not use the Site to harm, harass, or defraud any person or entity.
• Not use the Site to distribute, post, or transmit any content that is defamatory, obscene, offensive, or infringing on any third-party rights.

4. Service Provision

Eligibility

Our Services are available to individuals who are registered NDIS participants. By using our Services, you represent and warrant that you are eligible to receive NDIS funding and support.

Booking and Payment

• To access our Services, you may be required to provide personal information, including NDIS plan details, contact information, and payment information.
• All payments for Services must be made in accordance with the NDIS Price Guide. We accept various payment methods, including NDIS-managed, plan-managed, and self-managed funds.
• You agree to provide accurate and complete information and to update such information as necessary.

5. Privacy

Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

6. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of 1 Care Connect Pty Ltd or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our Site without our prior written consent.

7. Disclaimers

General Disclaimer

Our Site and Services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the operation of our Site or the information, content, materials, or products included on our Site.

Service Disclaimer

We strive to provide accurate and timely information regarding our Services, including availability and pricing. However, errors and omissions may occur. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

8. Limitation of Liability

To the fullest extent permitted by law,  1 Care Connect Pty Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or Services, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.

9. Indemnification

You agree to indemnify, defend, and hold harmless 1 Care Connect Pty Ltd, its officers, directors, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of our Site or Services.

10. Termination

We may terminate or suspend your access to our Site or Services at any time, with or without cause or notice. Upon termination, your right to use the Site and Services will immediately cease.

11. Governing Law

These Terms and your use of the Site and Services shall be governed by and construed in accordance with the laws of [insert jurisdiction], without regard to its conflict of law principles.

12. Dispute Resolution

Any disputes arising out of or related to these Terms or your use of our Site or Services shall be resolved through binding arbitration in accordance with the rules of [insert arbitration body], and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

13. Changes to These Terms

We may update these Terms from time to time in our sole discretion. We will notify you of any changes by posting the new Terms on our Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

• Email: contact@icareconnect.com.au
• Phone:  0429 592 309
• Address: New South Wales, Australia